National carrier of Türkiye, Turkish Airlines, made a statement regarding of the news that says "Turkish Airlines doesn't allow some passengers on board even they have return ticket, confirmed accommodation, visa and all other necessities."
According to statement made by Turkish Airlines, it was stated that some additional checks are applied in addition to the passport and visa requirement for passenger acceptance on flights arriving to these 5 countries.
The following points were underlined in the statement:
“Some additional controls may be applied to our passengers who have flights arriving in Venezuela (CCS), Mexico (MEX and CUN), Colombia (BOG), Cuba (HAV) and Brazil (GRU), apart from the general rules such as passport and visa requirements. Since the country's authorities may deny entry to the country with respect to the following requirements, similar controls can be carried out during boarding.
You can access the general rules on the International Air Transport Association (IATA) website. Additional controls are included below.
Venezuela
Passengers should pay attention to below requirements for flights arriving at Caracas Simon Bolivar Airport (CCS):
Our passengers can use Caracas Simon Bolivar Airport to enter Venezuela, or as a transfer point.
Transfer point:
There is no transfer possible at Caracas Simon Bolivar Airport without entering the country. Passengers who will continue their flight with a transfer have to enter Venezuela, collect their luggage if there’s any and check-in using the relevant airline's counter for the next flight.
Due to the entry requirement to the country; Passengers with connecting flights must meet the visa and other conditions valid for the country whose passport they have.
Entry into the country:
The general requirements for entering the country (Venezuela) are as follows:
Visa (Suitable for travel purpose)
Hotel reservation (Already paid and covering the travel period)
Return ticket
Official invitation letter (Notarized)
Mexico
Passengers should pay attention to below requirements for flights arriving at Cancun International Airport (CUN):
The general requirements for entering the country (Mexico) are as follows:
Mexico Electronic Visa (SAE) (Provided that the same document is not reused)
Hotel reservation (Already paid and covering the travel period)
Return ticket
Passengers should pay attention to below requirements for flights arriving at Mexico City International Airport (MEX):
The general requirements for entering the country (Mexico) are as follows:
Transit Visa in case of transit flight
In case of a transit flight, flight ticket for the next flight
Hotel reservation (Already paid and covering the travel period)
Return ticket for round-trip journeys (provided that the flight ticket date is within the visa validity period for countries that require a visa)
Colombia
Passengers should pay attention to below requirements for flights arriving at Bogota El Dorado (BOG) International Airport:
The general requirements for entering the country (Colombia) are as follows:
Hotel reservation (Already paid and covering the travel period)
Return ticket included in the same PNR for round-trip journeys (provided that the ticket date is within the visa validity period for countries that require a visa)
In case of a transit flight, transit time must be less than 24 hours
Panama
Passengers should pay attention to below requirements for flights arriving at Panama City Tocumen International (PTY) Airport:
The general requirements for entering the country (Panama) are as follows:
A valid visa for passengers whose final destination is Panama or who will transit through Panama (For countries that require a visa).
Return ticket for round-trip journeys (provided that the visa is within the validity period for countries that require a visa)
Hotel reservation (Already paid and covering the travel period)
For transit flights, the transfer time should not exceed 12 hours.
Cuba
Passengers should pay attention to below requirements for flights arriving at Havana Jose Marti International Airport (HAV):
The general requirements for entering the country (Cuba) are as follows:
Return ticket for round-trip and transit journeys (provided that the visa is within the validity period for countries with visa application)
Hotel reservation (Already paid and covering the travel period)
In addition, our passengers' requests to enter the country may be rejected in the following cases.
Passengers who do not have enough cash or valid credit card for the duration of their stay
Brazil
Passengers should pay attention to below requirements for flights arriving at São Paulo Guarulhos International Airport (GRU):
The general requirements for entering the country (Brazil) are as follows:
Return ticket for round-trip and transit journeys (provided that the visa is within the validity period for countries that require a visa)
Hotel reservation (Already paid and covering the travel period)
Transit flights should not exceed 24 hours.
In addition, our passengers' requests to enter the country may be rejected in the following cases.
Passengers who do not have enough cash or valid credit card for the duration of their stay.
We would like to point out that our passengers who do not meet one of the conditions stated above for mentioned airports may experience problems at the relevant flight’s boarding gate.”
